Veterinary Clinic Clemenceau

64€ to cut claws is more than a very high price to pay. Veterinarian tested following a move so as not to cross town for an appointment. First and last time. Update after response from the establishment: €17 for a claw trim (i.e. more than 2x more expensive than your usual veterinarian in Rennes) + a consultation at €47 to obtain an overpriced quote (also 2x more expensive than your veterinarian usual Rennes) for an intervention deemed unnecessary by his usual veterinarian. Thanking you for not calling me Monsieur* and for checking who you are addressing (:

Following a displaced kneecap for our cat last June, we had to have him undergo many examinations in view of an operation which cost us more than 500e in one month: surgical consultation, analysis with discovery of a heart problem and cancer. We received no empathy from the clinic. We have never had a proposal to spread out the payments, or even to relieve our cat. We had to run to post analyzes ourselves, and restart several times to get answers. On several occasions we experienced errors from staff. The wait was an ordeal for us. Truly catastrophic support for owners in distress. Our cat unfortunately had to be bitten in July, due to its condition, which resulted in further additional costs. We also regret not having received a short letter with our cat's fingerprints as is often the case elsewhere. On September 5, we received an invoice for urine tests dating from June which we obviously had no knowledge of. Nothing was asked of us during our last visit. On September 23, we received an email stating, I quote, “despite several reminders” we must pay a significant sum in full within 8 days under threat of formal notice. We have never received the slightest follow-up, the first letter dating back 15 days. I called the clinic to explain that we were having financial problems following what we had paid this summer, and that our son was returning to school and we needed an extension. Agreement was given orally for payment in several installments during September. I find it just amazing to treat customers like this. My companion came immediately to settle the bill. We have never been satisfied with our support in your clinic and I understand that several people leave for small practices where the care is more humane.

Very good veterinary clinic. Good welcome from the assistant, assistants. Clear explanations on the prognosis, surgical follow-up, analyzes of an operation on my little dog. The veterinarian is not shy of explanations if you ask her questions. I am delighted with the kindness towards my pet so dear to my heart. I recommend without hesitation. Certainly more expensive than elsewhere, but in good hands. Thanks to the team.